Ordering Within the United Kingdom, Europe and the Rest of the World

If you would rather not use our online ordering system, orders can be posted, faxed, or telephoned to Wiley.  In all cases, please fully complete your chosen method of payment.  Please also note that all our books can be ordered through your local bookshop. Please do not submit orders via email that contain credit card details.

From 1st June 2016 all orders, returns and enquiries regarding price and availability should be sent to:

Wiley
European Distribution Centre
New Era Estate, 
Oldlands Way
Bognor Regis PO22 9NQ
UK
customer@wiley.com
+44 (0) 1243 843 291

If you want to fax or post your Boydell & Brewer order to Wiley use this printable order form.

Methods of Payment

All cheques are to be in British pounds sterling drawn on a UK bank and made payable John Wiley & Sons Ltd and to be sent with your order form.

We accept any credit cards that Worldpay accepts (Mastercard Credit, Mastercard Debit, Maestro, Visa Credit, Visa Debit and Visa Electron). We also accept PayPal as well.  For overseas customers your account will be debited in the local currency equivalent to the invoice amount. This is the simplest method of making international payments. 

We regret the following methods of payment are not acceptable to UK banks:

- International Money Orders, drawn on a Post Office
- Cheques drawn on a bank outside the UK
- Cheques drawn in a foreign currency

Post and Packing

Delivery times and pricing are as follows:

Standard UK delivery - £3.08 (Ex. VAT)
3-5 working days

European delivery - Up to 15 items

Europe Air - £12.75

1-2 weeks

Middle East, Africa & Japan - Up to 15 items

Airmail - £14.95, $26.95
2-3 weeks

Please note that additional postage may be charged if ordering Victoria County History titles or sets of books. Please contact us for details.

Postage for large orders can be quoted for on request.

Urgent Orders (UK Only)

Special arrangements can be made to use an express service (at an extra cost). Please contact us.

Returns Policy

If you are not completely satisfied with a product distributed from John Wiley & Sons, Inc., return it within 30 days of receipt for a replacement copy or a full refund, with the exceptions noted below. Wiley will reimburse the cost of shipping for returns of any item sent in error. 

eBooks are non-refundable and non-returnable.

WileyPLUS registration codes may be returned within 14 days if unopened an unused.

Information on Your Order

For information on the status of your order, please contact Customer Services at:

European Distribution Centre
New Era Estate, 
Oldlands Way
Bognor Regis PO22 9NQ
UK
customer@wiley.com
+44 (0) 1243 843 291

Author Terms and Conditions

As one of our authors, you are entitled to a 35% discount on any books that we publish or distribute. You are also entitled to a 50% discount on your own book if you order 10 or more copies. To take advantage of these discounts, please contact us separately, as our online ordering system does not apply these individual discounts.

Terms and Conditions

Please review Boydell & Brewer's Terms and Conditions.

eBooks

Please note that eBooks are not printable, cannot be copied and are not shareable.